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Online Safety at Home

These documents give some very useful and practical advice of how to protect you children from harm online.

Coronavirus (COVID-19) symptoms
Do not leave your home if you have either:
  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do:

Child friendly guides to coronavirus in various languages are attached below. For more languages go to:

Hand washing
Wash your hands more often for 20 seconds with soap and hot water. Public Health England recommends that in addition to hand washing before eating, and after coughing and sneezing, everyone should also wash hands after using toilets and travelling on public transport. Younger children may enjoy the NHS hand washing song:

Government advice
Updates on COVID-19: 

Guidance for educational settings:

Travel advice for those travelling and living overseas:

Latest Department for Education information:

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:
Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday)

Local Government advice
For advice on Leeds City Council services:
This includes a request form for emergency childcare support if you are struggling to find provision for under-school age siblings.

The following Council helplines will refer callers to local community groups:
0113 378 1877 for people who can’t get out, or need help with shopping or medication.
0113 376 0330 for families in financial difficulty, help with food, energy bills, welfare applications
Or email 

Leeds Domestic Violence Service
24 hour helpline: 0113 246 0401. In case of immediate danger call 999. 

Physical and mental health
It's important for you and your children to look after yourselves at this difficult time. For lots of infomation and advice go to:

Internet safety
Children may increasingly be using social networks at this time, which increases risk to fake news and online harm. Our internet safety page has advice to help you keep up with what your children are doing on-line. Other resources are below:
  • NSPCC NetAware provides a useful guide to social networks and apps.
  • National Online Safety have produced a series of top tips guides to support remote learning.
  • Thinkuknow is an education programme which protects children both online and offline for different age groups and parents.
  • Childnet has produced a Parent and Carer Toolkit which is a collection of three resources designed to help you talk to your child about their online life, manage boundaries around family internet use and point you in the direction of where to get further help and support.

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